CUSTOM ORDERS All flag and costume orders are custom made to your specifications. All custom orders require a deposit of 50%. The balance is due one (1) week prior to the estimated ship date for your order. We will hold orders until final payment is received. Should we complete your order earlier than expected, you will be notified to send final payment and we will ship your order upon receipt of your payment. Delivery time for custom orders is approximately 3-5 weeks. During peak seasons such as marching band and winterguard, delivery time increases to as long as 8-10 weeks. Please plan ahead and ORDER EARLY to avoid delays and receive timely delivery. Your order will be considered placed when we receive your financial commitment, design specifications, sizing sheets and all information regarding your order in our office. Once your order is placed it CANNOT be changed. If a student drops out we cannot take that costume off the order. Fabrics are acquired for the number of costumes on your original order. If you need to add to the order, it will will be treated as a seperate order. The customer is responsible for every item on their order. PAYMENT Credit Card:   We accept Mastercard, Visa, Discover and American Express cards. You must provide the cardholder's name, credit card number, expiration date, security code (last three numbers on signature line on back of card) and the mailing address where the credit card statement is mailed.  Credit card payments are not eligible for the prepay discount.  All individual orders must be paid in full with a credit card. Payment with order:   Include payment with your order. We accept School Checks, Booster Checks, Cashier's Checks or Money Orders. WE CANNOT ACCEPT PERSONAL CHECKS. You may deduct 5% off your merchandise total when your order is Paid in full. All phone orders are held until your payment reaches our office. Then your order will be released or put into production. Purchase Order We accept school purchase orders on any order over $500.00. You must mail or fax us a hard copy of an official School Purchase Order signed by the Superintendent, Principal or Business Manager. We cannot accept purchase orders from booster organizations. Terms are Net 30 Days from the invoice date (Not the date items are received). SALES TAX All Indiana customers must include 7%sales tax (after April 1, 2008) with your order or a blanket certificate of exemption showing your tax exempt number. CLAIMS Please open all boxes immediately. Check for damages or errors with your order. All discrepencies must be reported within 10 days of delivery. Should your merchandise be damaged during shipping, You must file a claim with United Parcel Service (UPS) within 5 days. Keep all boxes and shipping materials. RETURNS All returns must be authorized. There are NO EXCEPTIONS. Please call and we will assign you a return authorization number. This number must be visible on all packages being returned or they will be refused. The customer is responsible for all shipping charges back to Avant Guard. Returns are only allowed for merchandise defects. We will not except returns on cut fabric or custom made items(flags and costumes, etc.). Please order fabric carefully. All flag and costume orders are custom made and CANNOT be returned or cancelled. MINIMUMS / ADDITIONAL CHARGES The minimum order for flags and costumes shown on this site is 6 or more. Any order of 5 items or less will be charged $15.00 to $30.00 per item. Custom designed flags and costumes not shown on this site require a minimum order of 12 or more.  We no longer sell costumes to individuals.  Any individual wanting to order a single flag may chose a design from our IN STOCK collection, season permitting. There will be a charge of $20.00 per costume for sizes over X Large. Color change within one order/design-Add $25.00. Design change within one order/design-Add $40.00. Fabrics are sold in full yard increments only. There is no minimum for flag fabrics. Costume fabrics require a minimum order of 10 yards. COLLECTIONS We must charge $30.00 for any check returned by your bank for non-sufficent funds. Returned checks must then be replaced with a certified check or money order. Any invoice open past 30 days will bear a finance charge of 2% per month (24% anually). Should Avant Guard have to take action to collect an open balance, the customer agrees to pay all collection costs including reasonable attorney fees. DISCLAIMER Avant Guard Flags & Costumes reserves the right to correct any typographical errors contained on this website. All prices are subject to change without prior notice.

Limited Warranty

All items purchased from Avant Guard,  are warranted for a period of one (1) year from the date of purchase to be free from manufacturing defects. Avant Guard will, at its sole option, repair or replace defective goods or refund the purchase price. These rights are in addition to any warranty provided by a third party manufacturer. To exercise your rights under this warranty, contact us for a Return Authorization Number. You are responsible for return shipping.

Except as provided above, Avant Guard hereby DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

 Avant Guard SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES that may be suffered as a result of manufacturing defects in, or the use of, goods sold by Band Shoppe. Indiana law governs all purchases from Avant Guard.

Any litigation concerning such purchases must be filed exclusively in Allen County,Indiana within one (1) year after the claim has accrued or be forever barred. BOTH PARTIES WAIVE ANY RIGHT TO TRIAL BY JURY.

This warranty and any warranties and/or remedies provided by any third party manufacturer of the goods sold by Avant Guard give you specific legal rights and you may have other rights which vary from state to state as some states do not allow the exclusion of warranties, incidental or consequential damages or the limitation of remedies.